This Privacy Policy describes how ZhiLink Services Pte Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or interact with our website at:

https://zhilinkservices.com/ (“Website”)

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we handle your information.

By accessing or using this website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit our website, we may collect certain information automatically and information that you voluntarily provide to us.

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information, including:

• IP address;
• Browser type and version;
• Device information;
• Operating system;
• Time zone;
• Pages visited and time spent on pages;
• Referring website or search terms;
• Website usage behaviour and interactions.

This information is collected through cookies, analytics tools, and similar technologies to help us understand how visitors use our website and improve our services.

Information You Provide to Us

When you contact us, submit an enquiry, request information, or communicate with us through the website, we may collect personal information such as:

• Name;
• Company name;
• Email address;
• Contact number;
• Business information;
• Message or enquiry details;
• Any other information you voluntarily provide.

You may choose not to provide certain information. However, doing so may prevent us from responding to your enquiry or providing certain services.

2. How We Use Your Information

We collect and process your personal information for the following purposes:

• To respond to your enquiries and requests;
• To provide information about our services and solutions;
• To communicate with you regarding your enquiries;
• To improve our website functionality and user experience;
• To understand visitor behaviour and website performance;
• To maintain website security and prevent misuse;
• To comply with applicable legal and regulatory requirements.

We only collect and process personal information that is necessary for legitimate business purposes.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience.

Cookies are small text files stored on your device when you visit a website. They help us:

• Remember user preferences;
• Analyze website traffic and performance;
• Improve website functionality;
• Understand how visitors interact with our website.

Some cookies may be provided by third-party services such as analytics or marketing platforms.

You may disable cookies through your browser settings. However, please note that disabling cookies may affect certain features and functionality of the website.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with:

• Service providers who assist us in operating our website or business;
• Technology providers, hosting providers, or analytics providers;
• Professional advisors where required;
• Government authorities or regulatory bodies when required by law.

Any third parties that process personal information on our behalf are required to maintain appropriate confidentiality and security measures.

5. Data Security

We take reasonable measures to protect your personal information from:

• Unauthorized access;
• Loss;
• Misuse;
• Alteration;
• Disclosure.

We implement appropriate administrative, technical, and physical safeguards to protect information under our control.

However, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee absolute security.

6. Third-Party Websites

Our Website may contain links to third-party websites, platforms, or services.

Please note that we are not responsible for the privacy practices, content, or security of these third-party websites.

We encourage you to review the privacy policies of any external websites before providing your personal information.

7. Your Rights

Depending on applicable data protection laws, you may have rights regarding your personal information, including:

• The right to access your personal data;
• The right to request correction of inaccurate information;
• The right to request deletion of your personal information;
• The right to withdraw consent where applicable;
• The right to object to certain types of processing;
• The right to request information about how your data is handled.

If you would like to exercise any of these rights, please contact us using the information provided below.

8. Retention of Personal Information

We retain your personal information only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy;
• Maintain business records;
• Meet legal, accounting, or regulatory obligations.

When your information is no longer required, we will take reasonable steps to securely delete or anonymize it.

9. Legal Disclosure

We may disclose your personal information if required or permitted by law, including when we believe such disclosure is necessary to:

• Comply with legal obligations;
• Respond to lawful requests from authorities;
• Protect our rights, property, or safety;
• Prevent fraud, security threats, or illegal activities.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions regarding this Privacy Policy or would like to make a request relating to your personal information, please contact us:

Company Name: Zhilink Services Pte Ltd
Email: enquiry@zhilinkservices.com
Website: https://zhilinkservices.com/